As an entrepreneur, one of the most important decisions you will make is your pricing strategy. If you set prices too high, you lose customers. If you set prices too low, you lose profits. So, setting the price point for products and services is very strategic for entrepreneurial businesses.
An Example
Here’s an example of how pricing can affect profits. My friend who is a franchisee of a casual restaurant concept told the franchiser that he wanted to increase the price of beer. The franchiser had set the price of the beer at $2.98 each. My friend’s location sells roughly 2,000 of those beers per day, and he suggested raising the price two cents arguing that the customer really doesn’t care about the 2 cents difference.
Here’s the math:
2,000 beers/day x 360 days/year x $.02/beer = $14,400/year.
From my friend’s point of view, a change of only 2 pennies would provide more than $14,000 of pure profit. From the franchiser’s point of view, $3.00 beer was in the wrong position as compared to the competition. In this case, the difference of opinion was really a difference in pricing strategy.
Pricing Strategies
When deciding on a pricing strategy, there are several common pricing strategies you should consider. Popular strategies include Markup Pricing, Follow-the-Leader Pricing, and What the Market will Bear.
Probably the most common pricing strategy is Markup Pricing. One reason is because it is fairly easy to calculate. You simply take whatever the item costs and increase that by the percent of profit you want. Not only is this easy to determine, it also insures that as long as the product actually sells, that you make a profit.
If your businesses is located in an area where a larger company dominates the market, and if you are selling products that is similar to the ones of the larger company, then the price is basically determined by the price set by the larger company. It can vary a bit, but really the small business just follows the price of the market leader. This is pretty easy too, but it does not guarantee a profit. In fact, often small businesses have higher unit costs, and this strategy could result in a profit squeeze.
In some situations, you should thing about setting prices by What the Market will Bear. At first this sounds like you are just allowing supply and demand to determine the price, but it’s really more than that. This only works effectively when there is little competition and when you don’t expect anyone to enter your market space. Increasing prices to an abnormally high level entices competition.
I knew an entrepreneur who used this method. He was in the parts re-manufacturing business in the oil and gas industry. Fortunately for him, the parts he re-manufactured where really expensive to purchase new. His markup on re-manufacturing the parts was almost 1,000 %; however, his company was the only one that had the technology and the know-how to do the work. Although he was making a hansom profit, his customers were very satisfied because they saved so much money.
Pricing Consistency
Regardless of which strategy you select, you must be consistent. In the beer example above, my friend was using a Markup strategy while the franchiser was using a Follow-the-Leader strategy. You must be aware when your thinking shifts from one strategy to another.
Nothing drives a customer crazy more than price fluctuations that make it difficult to know when to buy. Customers who see prices trending down will wait for the price to hit bottom; customers who see prices trending up will wait for the prices to go back down. Using a consistent pricing strategy enables customer to buy today with confidence that the decision will still look smart tomorrow.